You can refuse an order if it does not match the quality level that you ordered even after requesting a revision. Our mantra is that everyone deserves value for his or her money. As such, you only pay for what you get. If you cancel an order because the writer was not able to meet your requirements [as outlined in the instructions], you will get a refund.
Towards this end, we make it easy for you to write instructions, something that reduces the need for revisions. Revised content is submitted within 24 hours of the request.
You can approve the order immediately it is uploaded in the finished work category. If you have not been able to accept or give any feedback on an order, we will automatically accept [and close] the order after 72 hours.
We provide guidance to our writers to ensure that issues of revision resulting from missed instructions do not arise.
If none of our writers is able to deliver as per your requirements, you will receive a full refund. We subscribe to the 100% customer satisfaction guarantee.
If an order is not delivered within the requested timeline, you can cancel it and get a full refund for it. To place an order with us, you must specify the expected turnaround time for it. If you wish to receive your content urgently, you might incur a higher cost to allow us to assemble a team to work on it immediately.
We advise clients to adhere to the following rule when placing orders: 500 words per day, per order.
For example, if you have one review that needs 5000 words, the shortest time that you should allow is 10 days for that particular order.
This timeline will ensure that all the teams have ample time to strategize, research, write, and review the work.
Our goal is to deliver quality. We don’t want you to settle for less.